Frequently Asked Questions
Everything you need to know about your Peter Pauper Press order.
What is your standard shipping policy?
We offer standard shipping via USPS and UPS. Orders are typically processed within 1-2 business days, and delivery times range from 3 to 7 business days depending on your location.
How can I track my order?
Once your order has shipped, you will receive an email confirmation containing a tracking number and a link to the carrier's website to monitor your package's progress.
What is your return policy?
We want you to be delighted with your purchase. If you are not satisfied, you may return unused items in their original packaging within 30 days for a full refund, excluding shipping costs.
Do you offer international shipping?
Yes, we ship to many countries worldwide. International shipping rates and delivery times are calculated at checkout based on the destination and weight of the package.
Are your paper products acid-free?
Quality is our priority. Most of our journals, stationery, and books are produced using acid-free, archival-quality paper to ensure longevity and prevent yellowing over time.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, American Express, and Discover, as well as digital payment options like PayPal and Apple Pay.